PRIVACY POLICY

Last updated: July 16, 2026.

Viva Business Group LLC (“Viva Business Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the services we provide.

1. Who we are

Viva Business Group LLC 20201 Halethorpe Lane, Germantown, MD [ZIP], USA Email: info@viva-businessgroup.com Phone: (240) 438-0997

2. Information we collect

Information you provide directly. When you contact us through our website form, by email, phone, or WhatsApp, we may collect your name, email address, phone number, the service you are interested in, and any details you include in your message.

Information collected automatically. When you visit our website, we may automatically collect limited technical information — such as your IP address, browser type, device information, pages visited, and the date and time of your visit — through cookies and similar technologies.

3. How we use your information

We use the information we collect to:

  • respond to your inquiries and provide quotes;
  • schedule and deliver our events, cleaning, and rental services;
  • communicate with you about your requests;
  • improve our website and services; and
  • comply with our legal obligations.

4. How we share your information

We do not sell your personal information. We may share it with:

  • Trusted service providers who help us operate our business and website (for example, hosting, email, or form providers), only as needed to perform their services; and
  • Authorities or third parties when required by law or to protect our rights, safety, or property.

5. Cookies and tracking

Our website uses cookies and similar technologies to function properly and to understand how visitors use the site. You can control or disable cookies through your browser settings.

6. Data retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, respond to your requests, and comply with legal requirements.

7. Data security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us at info@viva-businessgroup.com. [Adjust to reflect applicable law — for example, CCPA rights for California residents.]

9. Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Third-party links

Our website may contain links to third-party services (for example, WhatsApp). We are not responsible for the privacy practices or content of those third parties.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@viva-businessgroup.com or (240) 438-0997.